Frequently Asked Questions

General

What is the turn around time on a Vin Flash or Skim Delete?

The average turn around time is 2-3 days depending on work load. Please allow 3-5 days during the race season. The turn around time is dependent upon your personal info being included in the box when shipped to us.

Can the handheld programmer be used on multiple vehicles?

Yes, a handheld can be used on multiple vehicle with purchase of additional vehicle licenses. 

Custom Tunes

I don't see my application on your list of vehicles you tune. Does this mean my vehicle is not supported?

Not necessarily. Our list of vehicles is constantly growing and sometimes we do not update our list fast enough. If you are unsure if we support your particular application, please use the contact us form and we will let you know as soon as possible.